As seen on Downton Abbey
Downton Abbey Eiderdown

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How to order

We offer a special personal service for eiderdown customers, due to the custom-made nature of eiderdowns we believe that by using a personal contact and speaking to Samantha, our customers feel more secure.

When ordering you can pay by credit or debit card which will be charged on receipt of order, or you can pay by cheque with order sent by mail.

Ordering information
1. View the eiderdown designs.
2. Simply telephone us on 01255 830501 or email us on
3. We will send you an order confirmation to check (please note: all our eiderdowns are custom made to your specifications which is why we confirm your order and ask for payment or method of payment in advance).
4. Your order is given our immediate attention and despatched to you in approximately 6-8 weeks. Every effort is made to despatch within this time, but due to the personal handmade nature, please bear with us if we run slightly over time. If there is a delay, we will let you know the expected delivery date in good time.
5. Your eiderdown will be despatched to you using a courier service (UK only), and we will contact you and arrange a suitable day. Your eiderdown will need to be signed for on delivery.

Order by Post - You can also send an order by post to:

Keys Retail Ltd,
Unit 3 Old Rectory Yard,
Rectory Road, Weeley,
CO16 9BH